Are You Experiencing An Authentication Error: Network not found? Here’s How To Fix It

This post was most recently updated on August 19th, 2022

KVP Sync

Server raised fault: ‘[AuthenticationError.NETWORK_NOT_FOUND @ ; trigger:’1234567′]’

Authentication Error: Network not found

Meaning:

(1) DFP network has been removed

(2) Admin permission got revoked or

(3) API is disabled

Step 1: Log into the publisher’s DFP account

Step 2: Go to Admin > Global Settings > All Network Settings

Step 3: Toggle the button next toon “API access” to enable it. Once enabled you should see a green check mark.

Step 4: Go to Access & Authorization

Step 5: Under the list of Users, check if kean@monetizemax.com is already added as Administrator

Step 6: If not, click on New User

Step 7: Input the necessary info, and select Administrator for ‘Role’

Step 8: Click Save

Step 9: Login to kean@monetizemax account to accept the invite

Step 10: If all these requirements are in place, but the relevant DFP account is still not found in DB Admin > DFP Available Networks, please raise a support ticket and we’ll solve the issue shortly.

Need more help? Send us an email at support@monetizemore.com or log in to PubGuru App and use the Chat widget for immediate support.